During this time period, the Fullerton College Library was inundated by students the first two weeks of each semester. Because of the easy availability of computers, students would use the library to check their schedules, add/drop courses, and use the Reserve Book Room for course textbooks. This is librarian Jill Okamura at the Reference Desk on the first floor of the library during the first week of the Fall 2012 semester. In addition to providing one-on-one assistance at the Reference Desk, librarians during this period looked to other ways of providing reference assistance, adding in both email and text messaging reference service for students, faculty, and staff. The librarians also began offering one-on-one research consultations for individualized help with research assignments.